Sierra Interactive review
Teams of 3 or more that want IDX websites, a CRM and a dialer on one contract, and plan to add an AI nurture tool. Pricing checked 2026-10-20.
Last updated: 2026-10-20
Scored on 75 of 100 points. Math below.
Read the agreement line, not the monthly price
Both the “annual” and the “monthly” prices are the same 12-month agreement. Monthly billing costs more ($359.95 vs $299.95 for Starter) and adds a $500 setup fee. The cheapest way in is to prepay the year.
Pricing
| Plan | Paid annually upfront | Billed monthly (same 12-month agreement) | Users and notes |
|---|---|---|---|
| Starter | $299.95/mo | $359.95/mo + $500 setup | 1 user; extra users $75/user/mo; dialer is a $100/mo add-on; 30-day onboarding |
| Essential | $399.95/mo | $474.95/mo + $500 setup | 3 users; users 4-10 $60/user/mo, 11+ $25/user/mo; dialer included; 60-day onboarding |
| Growth | $599.95/mo | $724.95/mo + $500 setup | 5 users; users 6-10 $20, 11-49 $10, 50+ $5 per user/mo; all five website designs; 90-day onboarding |
Lead Engage (AI lead nurture): $199/mo for unlimited leads, Essential and Growth only. Extra MLS feed $25/mo. Google PPC management: 10% monthly fee on a $500+ ad spend. Facebook ads: Lite Pack $75/mo (+$125 setup), Full Pack $200/mo.
Source: Sierra Interactive pricing page, checked 2026-10-20. Prices change; check the vendor before buying.
What the vendor says it includes
- IDX websites (Ace, Pro, Pinnacle, Exec, Luxury designs), CRM, marketing automation, email and text marketing, and a dialer.
- Dialer allotments: 1,500 SMS segments and 1,500 voice minutes a month on Starter and Essential; 15,000 SMS segments and 5,000 voice minutes on Growth.
- API access and integrations access are listed in the plan table.
- Says it powers the lead pipelines of “thousands of real estate agents across the US and Canada.”
Pros
- Full price table published, including seat tiers and setup fees.
- Website, CRM and dialer from one vendor.
- Per-seat price falls sharply on Growth for big teams.
Cons
- 12-month agreement on every plan.
- Email support is what the plan table lists; phone support is not listed there.
- Lead Engage is not available on Starter.
Score breakdown
| Criterion | Weight | Score /10 | Points | Basis |
|---|---|---|---|---|
| Features | 25 | 9 | 22.5 | IDX websites, CRM, automations, dialer, AI nurture add-on and ad management in one platform. |
| Pricing | 20 | 8 | 16.0 | All three packages, seat tiers, setup fees and add-ons are published. A 12-month agreement applies to all of them. |
| Ease of use | 15 | pending | We have not used the product, and vendor pages can’t show how easy it is. Pending. | |
| Integrations | 15 | 7 | 10.5 | API access and integrations access are listed, but the pricing page gives no partner count. |
| Support | 10 | 6 | 6.0 | Plan table lists onboarding (30/60/90 days) and email support. Phone support is not listed there. |
| Verified reviews | 10 | pending | We could not read G2 or Capterra rating pages directly on 2026-10-20. Pending until we record a dated average by hand. | |
| Traction | 5 | 7 | 3.5 | Vendor says “thousands” of agents in the US and Canada; no exact count. |
Math: 58.5 points earned of 75 available. 58.5 / 75 × 10 = 7.8 / 10. See how we score.
Where it appears
- Category: Real estate CRMs
- Best for solo agents: Solo agents list
- Best for teams: Teams list
Evidence notes
- Prices and features come from the vendor’s own pages linked below, read 2026-10-20. Claims such as “largest” or user counts are the vendor’s words.
- Not verified: ease of use, support response times, review averages and lead quality.
Last verified 2026-10-20. Figures were re-read from the linked sources that day.
View changelog
- Profile published from vendor pages.
Others in this category: Follow Up Boss · Lofty (formerly Chime) · BoldTrail (formerly kvCORE) · Wise Agent · Real Geeks
Sources
- Sierra Interactive pricing page · accessed 2026-10-20