Follow Up Boss review
Teams that buy leads from several sources and need fast routing and follow-up. Pricing checked 2026-10-20.
Last updated: 2026-10-20
Real estate CRM
Follow Up Boss
8.7 / 10
Overall score
Math shown below. Verified reviews pending.
IndependentNo sponsorshipsEvidence-based
● Best forTeams that buy leads from several sources and need fast routing and follow-up.
● Not ideal forAgents who want a website, IDX search and CRM from one vendor.
Pricing
| Plan | Monthly billing | Annual billing | Users included |
|---|---|---|---|
| Grow | $69 per user/mo | $58 per user/mo | 1 per seat; calling add-on $39/user monthly, $33 annual |
| Pro | $499/mo | $416/mo | 10; extra users $49 ($41 annual) |
| Platform | $1,000/mo | $833/mo | 30; extra users $20 ($17 annual) |
Source: followupboss.com/pricing, checked 2026-10-20. Tax extra. Free trial, no contract.
Pros
- Prices are public, so you can budget before a sales call.
- Pro and Platform include unlimited calling and texting.
- Phone support seven days a week on every plan.
Cons
- You need a separate website or IDX product.
- Calling costs extra on Grow.
- Few marketing tools compared with all-in-one suites.
Score breakdown
We could not read G2 or Capterra rating pages directly on 2026-10-20 (both block automated reading). This criterion stays pending until we record a dated average by hand. The score below uses the other 90 points.
| Criterion | Weight | Score /10 | Points | Basis |
|---|---|---|---|---|
| Features | 25 | 8 | 20.0 | Lead routing, Smart Lists, Action Plans, calling and texting, reporting. No built-in IDX website. |
| Pricing | 20 | 9 | 18.0 | Every tier published with per-seat overage rates. |
| Ease of use | 15 | 9 | 13.5 | Single inbox-style workflow; few modules to learn. |
| Integrations | 15 | 9 | 13.5 | Vendor states unlimited lead sources and integrations, plus an open API. |
| Support | 10 | 9 | 9.0 | Vendor publishes 7-day phone and email support on every plan. |
| Verified reviews | 10 | pending | We could not read G2 or Capterra rating pages directly on 2026-10-20 (both block automated reading). This criterion stays pending until we record a dated average by hand. The score below uses the other 90 points. | |
| Traction | 5 | 8 | 4.0 | Long-running brand owned by Zillow; vendor does not publish a user count. |
Math: 78.0 points earned of 90 available (verified reviews held back). 78.0 / 90 × 10 = 8.7 / 10.
See how we score.