HomeServe
HomeServe sells something different from a home warranty: repair plans for the water, sewer, gas and electric lines on a homeowner’s property. HomeServe notes that owners are often responsible for these lines and that basic homeowners insurance typically does not cover wear and tear on them. It reaches customers through more than 1,300 utilities and cities, which approve its mailers and let it use their logos. The plans are optional. Brookfield Infrastructure bought HomeServe in January 2023; its 20-F reports figures only for a wider residential group, so HomeServe’s own revenue is not public.
Last verified: 2026-10-20
Unscored
Private. Owned through Brookfield Infrastructure since Jan 2023.
Not scored in this section.
At a glance
| Legal entity | HomeServe USA Holding Corp. (part of Brookfield Infrastructure) |
| Headquarters | Not stated in the passages we read |
| Segment | Utility-line repair plans |
| Scale (as published) | Nearly 5 million customers; 1,300+ utility and municipal partners (self-reported) |
| Score | Unscored |
What the sources reveal
HomeServe sells something different from a home warranty: repair plans for the water, sewer, gas and electric lines on a homeowner’s property. HomeServe notes that owners are often responsible for these lines and that basic homeowners insurance typically does not cover wear and tear on them. It reaches customers through more than 1,300 utilities and cities, which approve its mailers and let it use their logos. The plans are optional. Brookfield Infrastructure bought HomeServe in January 2023; its 20-F reports figures only for a wider residential group, so HomeServe’s own revenue is not public.
Key facts
| Fact | Source | Checked |
|---|---|---|
| Serves nearly 5 million customers with more than 1,300 municipal and utility partners and 2,400 independent contractor partners (company figures). | source | |
| Brands: HomeServe, Service Line Warranties of America, Service Line Warranties of Canada; SLWA is endorsed by the National League of Cities as the exclusive provider of its service line program (company statement). | source | |
| Partner marketing is approved before use and partner logos signal a formal partnership; signing up is optional (company statement). | source | |
| Brookfield Infrastructure acquired HomeServe PLC on Jan 4, 2023 for about $1.2B of equity; its effective interest in the North American business is 26%. | source | |
| 466,394 jobs completed in 2023 (company figure). | source |
Who it’s actually for
- Owners of older homes worried about water or sewer line failures.
- Buyers whose utility or city offers a HomeServe plan.
What we could not verify
- HomeServe-only revenue and customer counts: the 20-F combines it with other residential businesses.
- Claim denial rates.
Related
Home services hub · All profiles · Owner profile: Brookfield
Last verified 2026-10-20. Figures were re-read from the linked sources that day.
View changelog
- Profile published from sources read this day.
Sources
- HomeServe, Company Facts · accessed 2026-10-20
- Brookfield Infrastructure Partners L.P. Form 20-F for 2025 · accessed 2026-10-20
Corrections: use our contact page.